Shipping policy
Shipping Policy
At SZNL, we are committed to delivering your orders quickly, safely, and reliably. We work with trusted fulfilment partners to ensure your products arrive in great condition.
Processing Time
All orders are processed within 1–3 business days after your order is placed. Once your order has been shipped, you will receive a confirmation email with tracking information (when available).
Please note: Processing times may vary during busy periods, holidays, or product launches.
Shipping Times
Estimated delivery times:
United Kingdom:
• 5–10 business days
International Orders:
• 7–20 business days
Delivery times may vary depending on your location, customs, and shipping carrier delays.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
If you have not received your tracking details after the processing period, please contact our support team.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your order.
From time to time, SZNL may offer free shipping promotions.
Customs & Import Fees
For international orders, customers are responsible for any customs fees, duties, or taxes that may apply. These charges are determined by your local authorities and are outside of SZNL’s control.
Incorrect Address
Please ensure your shipping address is correct before completing your purchase. If an incorrect address is provided, please contact us as soon as possible.
Once an order has been shipped, we cannot guarantee changes can be made.
Lost or Delayed Packages
SZNL is not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances outside of our control.
If your package appears to be lost, please contact us and we will assist you in locating your order.
Contact Us
If you have any questions regarding your order or shipping, please contact us:
Email: pnkclothing@outlook.com
Thank you for choosing SZNL.
